Building Your Own Wellness Membership Community: Essential Steps for Success

April 4, 2024
Business Advice

A membership community is where like-minded individuals, often guided by an expert, connect and support each other around a shared interest. Membership communities are especially important for holistic health and wellness practitioners seeking to promote overall well-being. 

People join membership communities for various reasons, including:

  • Access to exclusive content and resources
  • Hubs for sharing knowledge and experiences that expand understanding of holistic practices
  • Connection and mutual support
  • Support, guidance, and accountability
  • Opportunities for professional development or personal growth
  • A sense of belonging to something larger than themselves

Building a thriving membership community takes dedication and an understanding of your potential members’ needs. Challenges like attracting members, creating engaging content, keeping up to date with trends, and fostering a sense of community can arise. But with the right approach and tools (consider exploring membership community apps or websites for holistic practitioners), you can overcome these hurdles.

So, how do you start a community membership?

Step 1: Define Your Community

The first step in building a membership community is defining what your community is all about. What is the purpose of your community? Who is it for? What value will it provide to its members? Answering these questions will help you create a clear vision for your community.

Start by pinpointing your specific area of expertise within the broad domain of holistic health. Are you passionate about nutrition, stress management, yoga therapy, or perhaps a unique blend of healing modalities? The clearer your niche, the easier it'll be to attract your ideal members.

Step 2: Identify Your Target Audience

Who do you want to serve? Consider their demographics, their pain points, their hopes, and their needs within the sphere of holistic healing. Understanding your ideal member will guide your content creation and community-building efforts.

Step 3: Plan Your Offerings

Next, think about what you’re going to offer to your members. What will your members receive in return for their recurring subscription? Make sure your offerings align with the needs and interests of your target audience.

Here are a few ideas to spark your imagination:

  • Live Workshops or Q&A Sessions: Provide focused real-time interaction and guidance tailored to your community's needs.
  • Resource Library: Curate a treasure trove of valuable content like articles, videos, worksheets, or guided meditations.
  • Community Forum: Offer a space for members to connect with each other, exchange ideas, and receive support.
  • Exclusive Discounts: Offer incentives like special pricing on your products or consultations.

Step 4: Decide on Content Frequency and Type

A thriving community needs a regular flow of engaging content. The frequency and type of content you offer are crucial factors in keeping your members engaged. Establish a consistent schedule, either weekly, bi-weekly, or monthly. The type of content could range from weekly live sessions, new resources, forum discussions, blog posts, videos, or podcasts. Remember, consistency is key! Aim to provide a balance of educational, inspirational, and interactive material.

Step 5: Set Your Pricing

Pricing is a critical aspect of your membership community. It’s important to strike a balance between charging enough to sustain your community and making it affordable for your members. Consider offering tiered options (e.g., basic, premium) with progressively more features and access. 

Research what your peers are charging and evaluate the value you're providing to find a sweet spot that works for you and your members. Additionally, offer a free trial period to allow prospective members to experience the community firsthand before committing to a membership.

Step 6: Choose Your Platform

There are several popular platforms designed for online memberships that you can consider. Many of these platforms offer free trial periods, allowing you to explore and experiment with their features:

  • Mighty Networks: This platform excels at comprehensive community-building features. It offers live streaming, courses, events, direct messaging, and a mobile app ideal for fostering deep connections. However, it might be more complex to set up for those with limited technical experience.
  • MemberSpace: MemberSpace focuses on simplicity and integration. It's a user-friendly choice that seamlessly connects with popular website builders. This makes it an excellent option if you want  a straightforward membership setup and already have an existing website.
  • Kajabi: Ideal for those who want a one-stop shop, Kajabi combines course creation, marketing tools, and membership features. It's a good fit if you plan to offer a variety of digital products alongside your community. However, its all-in-one approach may come with a higher price tag.
  • offers a sleek interface and prioritizes engagement through discussions, live events, courses, and resource sections.  It's a great choice for those looking for a modern and streamlined community-building experience.
  • Podia: Known for its ease of use, Podia is a solid option if you want to offer courses alongside your membership. Its simplicity makes it beginner-friendly, especially if you're familiar with selling digital products.
  • Heallist: Designed specifically for holistic health practitioners, Heallist integrates with your practice management software. This can streamline client management and create a cohesive experience for your practice. While we don't offer a specific membership functionality at the moment, you are able to utilize our services functionality to host recurring classes and workshops, as well as easily access your clients list.

Step 7: Launch Your Community

You've meticulously crafted your community, and now it's time for the big reveal! To maximize your launch, consider these strategies:

  • Build Anticipation: Start hinting about your community in the weeks leading up to the launch. Share sneak peeks of content, member benefits, and testimonials (if possible) on social media and in your email newsletters.
  • Engage Your Existing Audience: Your current clients and followers are your most likely founding members. Make sure they know about the launch, and explain how the community will expand upon the value you already provide.
  • Launch Special: Entice early adopters with a special offer, like a discounted membership rate for a limited time, bonus content for the first members, or a founder's only live event.
  • Leverage Social Media: Make your launch visible! Create eye-catching graphics, run contests, or host a live Q&A session on the platform you use most. Check this article on how to use social media for your practice’s marketing.
  • Collaborate for Reach: Partner with complementary practitioners or businesses in your niche. You could offer a cross-promotion, a guest appearance in each other's communities, or a special bundled package for new members.

Remember that a successful launch is just the beginning. Maintain momentum by consistently providing valuable content and actively engaging with your community!


How do I handle member engagement and retention in my community?

Engaging and retaining members in your community is crucial for its success. To keep your members engaged and coming back, focus on providing consistent value that matches their needs. Communicate regularly about new content or events. Encourage participation in discussions and community decisions. Recognize and reward active members to show your appreciation. Gather feedback regularly to show you value their opinions and to help you improve the experience.  Most importantly, create a welcoming and inclusive atmosphere where everyone feels comfortable sharing and contributing.

How do I handle conflicts within my community?

Handling conflict within your community requires a proactive approach. Set clear guidelines for acceptable behavior and promote respectful communication from the start. Address conflicts promptly to prevent escalation, and if necessary, move conversations to private channels for mediation. Be prepared to listen to all sides and guide members towards a resolution. If repeated violations occur, enforce consequences to maintain a positive and respectful environment for everyone.

Is a membership community the right model for every holistic practice?

While membership communities offer numerous benefits, they might not be ideal for every practice. Consider your specific niche within holistic health—some areas might lend themselves more readily to communities with members seeking ongoing support and resources. Additionally, assess the resources you can dedicate. Building and maintaining a community takes time and effort. Finally, think about your primary goals. If you primarily offer one-on-one consultations, a membership community might not be the most effective way to reach your target audience.

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