Frequently asked questions
The Essential plan provides basic tools for new and budget-conscious practitioners, with a 10% booking fee per session. The Empowered plan is ideal for growing businesses and retreat hosts, offering advanced features, no booking fees, and increased visibility.
Yes, the Empowered plan includes a 14-day free trial, which requires a credit card to activate. The Essential plan comes with 30-day No booking fees.
Yes, you can switch between plans at any time from your account settings. Changes will take effect based on your current billing cycle.
Your subscription will automatically renew until you cancel it. To cancel, go to the "Billing" page, select "Manage Plan," and then choose "Cancel subscription." After canceling, you’ll still have access to all paid features until the end of your billing cycle.
If you have a promo code, you can apply it during checkout. If a practitioner referred you, they may have given you a unique Heallist referral code. Using this code gives both you and the referring practitioner one free month on the Empowered plan as a thank-you for spreading the word.
Yes, if you decide Heallist isn’t the right platform for your holistic business, email our Support team to cancel your account. Alternatively, you can keep your page live on the Essential plan for SEO benefits and continued visibility at no cost.
The Essential plan has a 10% booking fee per session, while the Empowered plan has no booking fees. Heallist uses Stripe or PayPal for payment processing, and their standard transaction fees apply.
We offer a 100% satisfaction guarantee. If, for any reason, you’re not satisfied within 30 days, please contact us for a full refund.
We accept all major credit and debit cards for the Empowered plan. Payment processing is handled securely, and details can be updated from your account.